Topic № 3
Personal Effectiveness through Emotional Intelligence

Emotional intelligence is the ability to perceive, assess and positively influence one's own and other people's emotions.

Emotional intelligence helps leaders to adapt.

Being aware of, understanding, and managing your emotions and of those around you should help you to navigate through an ever-changing world, and even to become a successful leader in it.

It is no surprise that research has shown that our Emotional Intelligence has a direct link to our success and performance at work - much more than the previously thought, cognitive ability (IQ).

A lot of management skills are EQ (Emotional Quotient), because management is all about how people function."