Topic № 19
Influencing Others:
Managing Expectations and Outcomes for IT Professionals

What does it mean to manage expectations?

Managing expectations means communicating so that all involved have a clear understanding of what to expect-and when to expect it. It also requires keeping communications open.

Below are measures you can take to meet your employee expectations, now and in the future:

1) Clearly define the role of each employee.
2) Connect them with the company culture.
3) Help them become better.
4) Offer more flexibility at work.
5) Appreciate and recognise them more.
6) Quit being shady, be more transparent.

How to Manage Expectations in Life?

1) Give Yourself Time. We want stuff when we want it—but that can make us hard on ourselves in terms of personal expectations.
2) Adapt to Changing Expectations.
3) Don't Judge Yourself Harshly.
4) Communicate About Everything.
5) Prepare for Problems.
6) Predict Others' Expectations.