Topic № 5
Continuous Improvement for Superior Results

A continuous improvement strategy is any policy or process within a workplace that helps keep the focus on improving the way things are done on a regular basis. This could be through regular incremental improvements or by focusing on achieving larger process improvements.

A continuous improvement culture has been shown to boost employee engagement and reduce turnover rates. Employees who actively participate in the betterment of the company gain a sense of pride and accomplishment. This leads to a greater sense of belonging and fewer reasons to leave the organization.

Leaders who are able to engage their staff at all stages of the continuous improvement process, from identifying opportunities for improvement to testing and evaluating solutions, see improved metrics in the areas of quality, safety, satisfaction, and the bottom line.