Topic № 14The Conflict Management Workshop
What are the 5 conflict management strategies?
Kenneth Thomas and Ralph Kilmann developed five conflict resolution strategies that people use to handle conflict, including avoiding, defeating, compromising, accommodating, and collaborating. This is based on the assumption that people choose how cooperative and how assertive to be in a conflict.
What is an example of conflict management?
Examples of problem-solving conflicts in the workplace include: Conflict Analysis. Brainstorming Solutions. Collaborating.
What are the 4 types of conflicts?
The opposing force created, the conflict within the story generally comes in four basic types: Conflict with the self, Conflict with others, Conflict with the environment and Conflict with the supernatural. Conflict with the self, the internal battle a lead character has within, is often the most powerful.
How to Handle Conflict in the Workplace:
1) Talk with the other person.
2) Focus on behavior and events, not on personalities.
3) Listen carefully.
4) Identify points of agreement and disagreement.
5) Prioritize the areas of conflict.
6) Develop a plan to work on each conflict.
7) Follow through on your plan.
8) Build on your success.