Topic № 22
Improving IT Service Response to Business Demands

How to Improve IT Service Management?

1) Get Buy-in from Your People. Perhaps the biggest challenge of using IT service management in a firm isn't selecting the right tool or even implementing the model.
2) Introduce Metrics.
3) Review and Revise Procedures.
4) Use a Better Tool.
5) Integrate IT.

What business services are in demand?

Unsurprisingly, training is one of the most common on-demand services for business.

- Software. - Effective communication.
- Time management.
- Customer service.
- Negotiating.
- Industry regulations.
- Accounting/bookkeeping.
- Marketing.